You know those days when you're not 100% sure you're actually worth your salary? Where you feel like at least .5 FTE could be saved if people no longer had to explain to you how to do the things you need to do?
That was me today. Plus I accidentally wore painful shoes, so that didn't help.
But instead of complaining, let me tell you why I love my phone campaign callers. When I say "hello," they ask how I am and wait for a response. They tell me all the time how lovely things are, and how brilliant (American: awesome) their conversations are. They stop me on the street and ask how much closer to goal the previous night's calling brought us.
One stopped me today to ask if we could count inflation in the total.
They use capital letters in emails and always let me know if one of my "good job" notes brightened their day. When sick, they tell me that they've "dosed" themselves (don't be frightened -- it means they took some cold medicine) and drank water, and assure me they'll be fine by the end of the night.
They leave notes on prospect records like, "Very, very strange phone call. I think she was very tired or possibly delirious." Then they promise me they kept the woman on the phone for ten minutes anyway.
Most importantly, they really care about their job. They understand that the phone campaign is a chance to be a part of something really exclusive and special, and they appreciate being trusted to do good work.
Even if I spend the next ten years fumbling my way through the confusing waters of annual giving in a modern world, getting to work with students like these will make the weird age-spots worth while.
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